Hubs East
August 13, 2026
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Join us at HUBS East!
Visit our team at Booth 200 to connect and learn how life sciences organizations are using insights from customer conversations to better understand patient experiences and improve patient support programs.
While at the event, our CEO, Amy Brown, will participate in a fireside chat “Getting to Yes: Why Crawling Toward AI Adoption Wins” at 5:00 PM. Amy will be joined by April Onufrak, Senior Director, HCP Platforms Experience, US Consumer Services at Eli Lilly and Company, to discuss how life sciences organizations can successfully approach AI adoption in patient services and hub operations.
During the conversation, Amy and April will explore why a thoughtful, incremental approach to AI adoption often leads to more sustainable results, how organizations can build alignment around AI initiatives, and what leaders should prioritize when introducing AI into complex patient support ecosystems. Attendees will gain practical insights into how teams can move forward with AI while balancing innovation, operational realities, and the needs of patients and healthcare providers.