Skip to main content
Product

The conversation intelligence hub for your healthcare organization.

Business Insights

Reveal patterns behind customer behavior and operational performance.

Business Insights

Quality & Coaching

Improve handling consistency with automated QA and coaching insights.

Quality & Coaching

Safety & Compliance

Identify and act on safety signals with precision and complete oversight.

Safety & Compliance

Integrations

Connect tech systems to unlock richer conversation intelligence.

Integrations
Services

Get more value from your Authenticx platform.

Client Success

Maximize ROI with dedicated, hands-on guidance at every step.

Client Success

Insights Workshops

Turn insights into actionable plans with collaborative sessions led by experts.

Insights Workshops

Conversation Analysis

Dive deep into what key customer populations experience—and why.

Conversation Analysis

Industries

Purpose-built AI with trusted insights for every healthcare sector.

Pharmaceutical / Life Sciences

Strengthen outcomes across patient access, adherence, and safety oversight.

Pharmaceutical / Life Sciences

Med Device

Increase visibility across device onboarding, troubleshooting, and ongoing support.

Med Device

Health Insurance

Improve performance across Star ratings, member experiences, and audit-readiness.

Health Insurance

Healthcare Provider

Enhance interactions across access, care coordination, and support services.

Healthcare Provider

Why Authenticx

Made for healthcare leaders, by healthcare experts.

Accuracy & Reliability

AI built by on-shore teams with continuous human review.

Accuracy & Reliability

Privacy & Security

Enterprise-grade security and compliance designed for healthcare.

Privacy & Security

Proven Impact

Real ROI from trusted healthcare organizations.

Proven Impact

Company

We’re on a mission to help humans understand humans.

Our Story

Why we chose to serve healthcare—and healthcare only.

Our Story

News

Product updates, insights, and company news.

News

Careers

Create the future of conversation intelligence with us.

Careers

Resources

Deepen your understanding of conversation intelligence.

Resource Library

Insights, guides, and expertise for healthcare leaders.

Resource Library

Partners

Collaborate to deliver smarter healthcare solutions.

Partners

Event Calendar

Meet the Authenticx Team at upcoming events.

Event Calendar

Contact Sales

Let’s talk and turn insight into action.

Contact Sales

Authenticx

Authenticx Ranks No. 349 on the 2023 Inc 5000

August 15, 2023 by Kelly Karrmann

Copied link

Authenticx recognized as one of America and Indiana’s fastest-growing private companies by Inc.

New York, NY — August 15, 2023 — Inc. revealed today that Authenticx ranks No. 349 on the 2023 Inc 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses.

“The complexities of healthcare and insurance can be challenging to navigate, and Authenticx is committed to making it easier for consumers. Our healthcare-specific, large language models listen to conversations at scale to identify friction that creates despair for consumers and attrition for the businesses that serve them.” said Amy Brown, founder and CEO of Authenticx. “This accomplishment reflects our team’s dedication to a powerful AI-driven platform that speaks to both head and heart to drive meaningful change.” 

In addition to the company’s overall Inc 5000 ranking, Authenticx ranked:

  • No. 45 in the software category
  • No. 1 in the state of Indiana
  • No. 1 in the greater Indianapolis area.

The Inc 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate ticked up to an astonishing 2,238 percent. In all, this year’s Inc 5000 companies have added 1,187,266 jobs to the economy over the past three years.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. magazine, available on newsstands beginning Tuesday, August 23. 

“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

This recognition comes after a period of significant growth for Authenticx, which announced a $20M Series B in January 2023, experienced a 2.5x increase in ARR in 2022 and added nearly 70 new employees since July 2021. The vast workforce expansion also included the addition of a Chief Product Officer to the company’s C-suite. Additionally, Authenticx’s growing customer base now has six of the top 10 leading global pharmaceutical companies.

Authenticx in Action | On-Demand Video

See Authenticx in Action

Learn more about how Authenticx analyzes customer conversations to surface recurring trends in this two-minute video.

Watch the Video

INC 5000 METHODOLOGY 

Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places. 

ABOUT INC.

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com. 

ABOUT AUTHENTICX:

Authenticx is the new standard for humanizing conversational intelligence in healthcare by analyzing millions of customer interactions (like voice, chat, or emails) to surface immersive and intelligent insights at scale. Authenticx was founded to aggregate, analyze and activate customer interaction data to surface transformational opportunities in healthcare. Using existing data that’s likely being stored and ignored in your organization, Authenticx reveals hidden barriers, motivators, and strategies so healthcare organizations can make confident, data-backed decisions. 

Want to learn more? Contact us!

Or connect with us on social! LinkedIn | Facebook | Twitter | Instagram | YouTube

Previous

Authenticx Improves the Member Experience During Medicare Open Enrollment

View

Next

NPR | Authenticx Humanizes Artificial Intelligence via Gleaned Healthcare Tele-conversations

View

Recent Articles

News Healthcare and AI News Featuring Authenticx in 2025

Artificial Intelligence

Healthcare and AI News Featuring Authenticx

View
Go to Healthcare and AI News Featuring Authenticx
News Podcast Episodes Featuring Authenticx Voices in 2025

Authenticx

Podcast Episodes Featuring Authenticx Voices in 2025

View
Go to Podcast Episodes Featuring Authenticx Voices in 2025
News General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’  

Authenticx

General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’  

View
Go to General Counsel Erika Sylvester Recognized on the Class of 2025 ‘Forty Under 40’