PRIVACY & SECRUITY
Built for healthcare. Secured for trust.
In healthcare, protecting sensitive data isn’t optional — it’s foundational. Authenticx is designed with privacy, security, and compliance at its core, so you can gain insight without compromising integrity.
Role-Based Access Controls
Each client operates in a dedicated resource group with least-privilege access controls, while Azure AD securely manages user identities and role-based permissions.
Single Sign-On (SSO) & Identity Management
Authenticx enforces multi-factor authentication for internal services and supports Single Sign-On (SSO), requiring unique credentials for each authorized user.
Application Governance & Audit Logging
We apply governance policies to cloud infrastructure and APIs and maintain comprehensive audit logs that track access, authentication attempts, and data activity within sensitive systems.
Personnel
Authenticx performs background checks, requires ongoing security training for all employees, and maintains documented policies and procedures governing risk management and incident response.
Auditability & Monitoring
System activity is logged and monitored to ensure transparency, traceability, and accountability across environments.
Continuous Improvement
Security and compliance aren’t static. We continuously evaluate and refine our controls to align with industry-leading healthcare and regulatory standards.
Data Back-Up
We perform encrypted daily backups of customer and system data with the same protections applied to live production environments.
Data Storage
Authenticx is hosted across multiple data centers with built-in failover capabilities, relying on Azure’s highly durable infrastructure engineered for 99%+ data durability and continuity.
Disaster Recovery
Annual disaster recovery and backup restoration testing is leveraged to verify system resilience and recovery effectiveness.
Compliance & Legal
SOC 2 Type I & II
AICPA
HIPAA
HIPAA Compliant
GDPR
General Data Protection Regulation (EU & UK)
CCPA
California Consumer Privacy Act
DATA PROTECTION
Designed to protect sensitive healthcare data at every level.
Azure Redundancy & Fail-Over
Authenticx leverages secure, cloud-based infrastructure with redundancy and fail-over capabilities to maintain system availability and operational resilience.
Purpose Limitations
Data is processed solely to deliver conversation intelligence insights for your organization. Sensitive healthcare data is never sold or used to train our models.
Data Minimization
We collect and retain only the data necessary to deliver your service—reducing unnecessary exposure while maintaining analytical integrity.